CPM is an international contact centre specialist with a footprint spanning America, EMEA and Asia Pacific. We protect and grow market share for our clients by delivering exceptional customer experiences and high performance telesales programmes on a local, regional or global basis.
Every day, over 3500 international contact centre employees deliver bespoke, multilingual, customer support solutions, in 26 languages, across 92 markets. We engage thousands of consumers in positive conversations through inbound and outbound telesales, telephone account management and customer service solutions.
CPM’s highly trained contact centre teams become our clients’ brand ambassadors. We combine industry knowledge and insight with the latest contact centre technology to provide our clients with highly effective telesales, customer service and technical support teams, and their customers with an exceptional contact centre experience.